Securing Perplexity
Use Perplexity for Research Without Sending It Your Customer Data
Perplexity is popular for research and competitive analysis because it answers with sources. People also paste things into it they shouldn't: a customer's complaint to research a product issue, a contract clause to compare against market practice, an internal document to summarize.
Perplexity's enterprise plan comes with different data terms from the free and Pro plans. Check Perplexity's current terms for the plan your teams use.
What the employee types
Draft a reply to Ada Lovelace about her
refund of CHF 2,400 to card
4532 7781 0021 9047
IBAN CH93 0076 2011 6238 5295 7
What the AI provider receives
Draft a reply to mf_mask_170b about her
refund of mf_mask_9c2e to card
mf_mask_41af
IBAN mf_mask_d7e0
Why the usual approach falls short
Research questions rarely need the customer's name or account number. Maskflare takes them out before the question leaves, including from Perplexity's typing suggestions.
The Maskflare approach
The desktop agent routes Perplexity traffic through Maskflare, including the typing-suggestion requests sent while someone is still writing. Personal data and secrets are masked, uploads are scanned and answers are inspected. Discovery shows how much Perplexity is used, and you can approve it, tolerate it with a reminder, or block it in favor of another tool.
Benefits
Questions and suggestions
Masked before they're sent, including the requests Perplexity makes while someone is typing.
Uploads
Documents scanned and images read with OCR before they reach Perplexity.
Usage visibility
See who uses Perplexity and how much, without recording what they ask.
Approve, tolerate or block
Decide per app, with your approved alternative named in the message.
Coaching
Warn-and-justify prompts with your AI policy link.
Built on
Understand the underlying risks
Frequently asked questions
Does Perplexity store what we ask?
It depends on the plan and settings. Check Perplexity's current terms. Masking keeps personal data out either way.
What are typing suggestions, and why do they matter?
Perplexity sends partial text while you type to suggest completions. Maskflare checks those requests too, so data is masked before you even press enter.
Can we block Perplexity?
Yes. Mark it blocked in AI app discovery, and people see your message and the approved alternative.
Are uploads checked?
Yes. Documents are scanned and images are read with OCR.
Does masking affect research answers?
Rarely. Research questions seldom depend on a name or an account number, and Maskflare restores real values where the answer repeats them.
Is usage visible per person?
Discovery shows users and devices, or departments only if you hide names. It never records the questions.
See it on your own data
Try Maskflare free.
Bring your hardest prompts.
28-day free trial or 10,000 requests, whichever comes first. Point one app at the gateway or enroll a few laptops,
and watch what gets masked. Or talk to us first.
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